FAQs

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WHAT IS A PSYCHIATRIST?

A psychiatrist is a medical doctor just like your pediatrician, internist, or surgeon. The difference is that after completing medical school a psychiatrist spends four additional training years specializing in the treatment of psychiatric disorders and mental health.

WHAT DOES "BOARD CERTIFIED" MEAN?

Doctors do not have to be Board certified to practice medicine. They simply need to have completed the necessary requirements to hold a medical license in the state where they practice.
The American Board of Psychiatry and Neurology was established so that patients would be assured that their physician meets the highest criteria within their speciality. Physicians who are Board certified are referred to as "Diplomates." The Board requires Diplomates to retest at regular intervals through the Maintenance of Certification Program.

WHAT IS THE DIFFERENCE BETWEEN A PSYCHIATRIST AND A PSYCHOLOGIST?

A psychiatrist is a medical doctor who specializes in the treatment of mental disorders. They can, therefore, preform therapy as well as prescribe medications.
A psychologist is a mental health professional with a Ph.D. in Psychology. In this case the title "Doctor" refers to the individual's academic degree.
Psychiatrist and psychologists rely on each other to provide the most complete care for their patients.

WHAT ARE YOUR OFFICE HOURS?

Our office hours are Monday-Thursday 8am to 5pm, and on Friday 8am to 2pm. The office is closed daily for lunch from 12-1.

ARE YOU COVERED BY MY INSURANCE?

Our providers are contracted with different insurance plans, please be sure to check with your insurance company to make sure they are in network. We do accept most major medical insurance plans. Payment is due at the time of service.

WHAT IS YOUR FINANCIAL POLICY?

As in any other business, payment is due at the time of service. We are willing to assist with your insurance billing and will verify your benefits prior to your visit. Please understand that your insurance contract is between you, your employer and the insurance company. We are not a party in that contract.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept: Cash, Checks, Visa, Mastercard and Discover and American Express.

WHAT ABOUT BILLING QUESTIONS

For billing questions, please contact Felicia at Prestige Medical billing at 469-854-1604

WHAT IF YOU MISS AN APPOINTMENT OR CANCEL WITH LESS THAN 24 HOURS NOTICE

 THERE WILL BE AN ADMINISTRATIVE FEE CHARGED FOR THIS APPOINTMENT PER OUR OFFICE POLICY.